ISO 9001 is a "quality management system" to ensure consistent production of products adhering to defined quality standards. The ISO 9001 system is defined as a "system of processes, written instructions, checks and reviews to ensure Greenwood Forest Products consistently meets or exceeds their customers' expectations".
The ISO 9000 standards are generic and can be applied to any industry and any process. It is the responsibility of the organization to interpret the requirements of the applicable ISO 9000 standards to suit their specific needs.
The common misconception is that ISO 9001 imposes established quality criteria consistent with an industry standard. It does not. What ISO allows you to do is to establish your own bench marks and the system to ensure they are continually met.
What ISO does require is that the key elements of the 20 elements of a quality management system as a defined by ISO, be present in the Greenwood Forest Products program and adhered to. ISO requires the empowerment of all employees, at all levels, to be responsible and accountable to ensuring that Greenwood Forest Products meets or exceeds our customer's expectations to the best of our abilities.
The critical aspect of a "quality management system" is that it starts when we first pick up the phone to quote an order, then controls the process till the product is received by the customer.
ISO is recognized around the world as a company's commitment to quality and excellence in production. A quality system, like ISO, is the key to remaining competitive in the world market place.
ISO 9001 certification was achieved September 1999. Greenwood Forest Products grades on the subsequent compliance audits have averaged above 85% compliance.
It is a fundamental principle of ISO 14001, which governs environmental management systems, that organizations set their own goals, based on whatever considerations they wish to include, such as the demands of customers, regulators, communities, lenders or environmental groups. The ISO 14001 standard provides a framework within which to develop plans to meet those targets, and to produce information about whether or not the targets are met.
By the end of 2001, nearly 32,000 organizations worldwide had received ISO 14001 accreditation.
An important benefit of adopting ISO 14001 is to give stakeholders the reassurance they need that the organization's environmental claims are valid.
The ISO 14001 standard is intended to be flexible, and to be of value in a wide variety of situations. However, it is applicable most readily to large companies that already have a formal management system in place, and which have the expertise and resources to incorporate environmental issues into that system.
However, the principles have been designed to apply also to smaller businesses, and to non-business organizations.
In general, ISO 14001 provides the process for a company to reviews its' impact on the environment and the framework for a company to continuously improve on reducing those impacts to the environment.